Contact Us

Thank you for reaching out to Golden Bags. We value every customer and are committed to providing you with the best shopping experience possible. Our team is ready to assist you with any questions, concerns, or feedback you may have.

Get in Touch

Whether you have a question about a product, need help with your order, or simply want to share your experience, we'd love to hear from you.

• Email: support@goldenbags.com.au
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST
• Response Time: We aim to respond to all enquiries within 1–2 business days.

Order Enquiries

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Returns & Refunds

If you'd like to initiate a return or refund, please visit our Refund Policy page for full details before contacting us.

We appreciate your patience and look forward to connecting with you.

— The Golden Bags Team