Privacy Policy

Last updated: March 2026

At Golden Bags, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification: Name, email address, phone number, and billing/shipping address.
• Payment Information: Credit card details and transaction data (processed securely through our payment providers).
• Technical Data: IP address, browser type, device information, and browsing behaviour on our website.
• Communications: Any messages or enquiries you send us.

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Communicate with you about your orders, enquiries, and updates
• Improve our website and customer experience
• Send promotional emails and offers (only with your consent)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors and delivery partners) solely to fulfil your order. These parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All payment transactions are encrypted using SSL technology.

6. Your Rights

Under Australian Privacy Law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.